In order to help speed up solution for your requests. Please follow steps below before submitting a new question. This is for the benefit of everyone in order to help find the solution for your question quickly.
- Make sure you are running the latest version of Theme and the latest version of WordPress.
- Check out theme documentation and discussion forum for the answer to your question.
- Disable any additional 3rd party plugins you are using to check if it fixes the issue.
- Search public tickets on our support site to find previously answered tickets.
- If you can’t find the answer. Submit your question through our support site with URL of page which has issue.