All of our themes come with free support and currently we handle all support questions through Themeforest Item Discussion Board. Go to Theme Page on Themeforest and click Comments tab. Please make sure you logged in with your purchased account.
Support includes
- Responding to questions or problems regarding the item and its features
- Fixing bugs and reported issues
- Providing updates to ensure compatibility with new software versions
Item support does not include
- Customization and installation services
- Support for third party software and plug-ins
Common WordPress Installation Issue
Missing style sheet error when installing the theme A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.